Friday, November 13, 2009

Customer Comments

Palmer Travel is not a company that likes to toot it’s own horn, however we are very proud of our service to our community for over 100 years! We take pride in the level of commitment we take to ensure that we have customers who enjoy their vacations. We continually educate our staff through office training, online training and first hand onsite inspections so that our staff can provide our customers with the best experience from the moment they contact our office.

Below are just a few comments from customers who have personally experienced and enjoyed the benefits of working with Palmer Travel.

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Lisa,

I wanted to thank you for planning this trip for us. It was much less stressful than any trip we've planned before and you've really provided me with quite an experience. I hope we get to use you and your company for a long time.

Mehnaz C.
Chicago, IL

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Palmer Travel has guided me regularly through the maze of often confusing airlines and their ever-changing regulations. I fly often and the folks at Palmer, particularly Zulie and Todd, have always been quick to help, follow through and go the extra mile. Thank you all so much.

Ray G.
Canton, OH

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Hi Lisa,

Just wanted to thank you for everything you did to help to make our trip go so well! We had a fantastic time and enjoyed every minute of it!

We will definitely highly recommend you and your agency to anyone we have the opportunity to. It was a pleasure dealing with you. You made everything very simple and easy for us.
We thought Qantas did a fantastic job with our tour. We were so pleased with everything! The hotels, the buses, the tours, even the bus drivers were wonderful! We thought they did a great job at planning things so as to not exhaust you too bad, but yet squeeze a lot of wonderful things in to the trip!

New Zealand is an unbelievably beautiful country with so many awesome natural wonders! The people there were by far the nicest people we have ever encountered in our travels! If you have clients in the future interested in going there you shouldn't hesitate to recommend it! You are always welcome to give our name and number to anyone thinking of going that would like to speak to us!

Thanks again. You really helped to make our trip a fantastic experience! We sure hope we will have the opportunity to work with in the future!

Kim T.
North Canton, OH

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Your service was awesome. I generally plan trips online but this made me remember why I love using a travel agent. Thanks Todd!!

Barb D.
North Canton, OH